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When the News is Bad: Communicating Difficult Information (N22)
Recorded for 2022 National Conference
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(475)
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Activity Duration| Content Expires: | July 15, 2023 (11:55 p.m. CT)
CE for this activity will not be available after this date.
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This CE activity was recorded for the 2022 AANP National Conference.  | This activity includes closed captioning. |
| Delivery Note: The content for this activity was previously presented during the 2022 AANP National Conference. If you already completed the content of this activity while attending the live or virtual conference, you should not complete this content a second time. Learners should only complete ONE delivery-method to earn credit. Completing multiple delivery options for the same activity is considered duplicate credit for the same content and will not be accepted by regulatory bodies. |
Overview
Communicating serious, upsetting or life-changing news to a patient may be one of the most difficult conversations a nurse practitioner (NP)will ever have. While it can be said that no person is truly ever "ready" or "comfortable" delivering this type of news, we can take steps to increase our self- awareness and learn how to communicate difficult or distressing news. The purpose of this presentation is to offer the NP practical guidance and tools for the difficult conversations each of us will likely have with a patient. The intended outcome is that the NP will gain self-confidence and practical tools that can be used in the sensitive and skillful delivery of bad or upsetting news.
Objectives
- Identify one or more protocols or mnemonics the nurse practitioner can use when delivering unfavorable information.
- Identify three strategies the nurse practitioner can utilize to respond to a patient's emotions and responses when disturbing news is communicated.
- Identify stressors that may impact how the nurse practitioner communicates and explore three strategies that can be used to decrease the stress.
- Equip the NP, both novice and expert, with an increased sense of confidence when breaking bad news.
Speaker
Holly Watson-Evans, MS, APRN, FNP-BC, PMHNP-BC
Disclosure
This program was planned in accordance with AANP CE Standards and Policies.
The speaker has no financial or other relationships to disclose.
This educational activity may contain opinions of the authors from their personal experience. The activity may contain discussion of published and/ or investigational uses of agents that are not indicated by the FDA. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings. Further, attendees/ participants should appraise the information presented critically and are encouraged to consult appropriate resources for any product or device mentioned in this program.
DisclaimerIndividuals who have contributed to the CE Center (content originally from the 2022 AANP National Conference) were carefully selected for their knowledge and experience in the subject area under review. This presentation is informational only and may contain opinions of the authors from their personal experience that do not necessarily express the opinions of the American Association of Nurse Practitioners (AANP). The activity may contain discussion of published and/or investigational uses of agents that are not indicated by the FDA. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings. Clinical practice is a constantly changing process and new information becomes available every day. Neither AANP nor the contributing individuals can warrant that the material will continue to be accurate, nor do they warrant that the material is completely free of errors upon publication. Attendees and participants should appraise the information presented critically and are encouraged to consult appropriate resources for any product or device mentioned in this program.
CE Credit Instructions
- Read this activity description, including objectives and disclosures.
- Complete all educational content:
- OnDemand Presentations: Click the Play button to watch the activity video lecture. To get full credit for the learning activity portion, you must watch all of the video content.
- Click on the Additional Resources button to review all additional materials provided (handouts and any other downloadable resources).
- After completing all educational content, go to the Next Steps button:
- Submit the activity evaluation to receive full AANP CE/Rx credit.
- Click on the Get Certificate button. At the top of the certificate screen, use the provided dropdown menu and select AANP Certificate of Completion.
- A copy of your certificate of completion will display on the screen for you to print or save. A copy of the certificate will also be emailed to you.
- A copy of the certificate will be automatically added to your AANP CE Tracker.
Additional Information
For questions or more information concerning this CE Center activity, contact AANP CE Center Support at cecenter@aanp.org.
| 1.05 Contact Hour(s) of CE |
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